Refer a Friend Terms & Conditions

Person Referring:

1. How The Program Works
When you make a booking with Solos (paying at least a deposit at time of booking), you will be invited to refer friends to Solos and will receive a unique referral code or link which you can share with friends. Your friend(s) will then receive a discount on their first Solos holiday (£50 off an overseas holiday or £25 off a UK trip), for which the relevant promo code must be quoted at the time of booking. Once your referred friend books their first holiday and pays a deposit, you will receive a discount on your next holiday (£50 off an overseas trip or £25 off a UK trip).

2. A Referral Is
A referral is considered successful when a person you have referred:
• Is a brand new customer to Solos (has not booked with Solos previously);
• Books their first Solos holiday (UK or overseas) and pays at least the deposit required to secure their trip.
Each referred friend can only be counted once per referrer, and a referrer can earn multiple rewards if multiple referred friends successfully book holidays.

3. Rewards And Offers
• For the Referee (new customer):
The Referee will receive a discount off their first booking with Solos as follows:
o WELCOME50 - £50 off an overseas holiday (flight-inclusive bookings only)
o Or WELCOME25 - £25 off a UK-based trip
• For the Referrer (existing customer):
o REFER50 - £50 off their next overseas holiday
o Or REFER25 - £25 off their next UK trip

Additional conditions:
• All offers are valid for new bookings only and are subject to availability.
• Refer a Friend discounts can be combined, however are not combinable with other vouchers or discounts.
• No cash alternative is available.
• Offers may be withdrawn or amended at any time.

4. Issuing Of Rewards And Offers
• Referee discounts (WELCOME50 / WELCOME25) are applied at the time of booking, online or by phone, discount amount is dependent on trip type. The unique promo code must be quoted at time of booking.
• Referrer discounts (REFER50 / REFER25) will be issued once the referred friend has successfully booked and paid their deposit. The unique promo code must be quoted at time of booking.
• Referrer discounts are redeemable by phone only, within 6 months of receipt of the referral code.
• Multiple discount codes can be applied per booking.

5. Privacy
All personal information collected and processed as part of this Referral Program will be used in accordance with Solos’s Privacy Policy, available at https://www.solosholidays.com/uk/solos-holidays-privacy-policy/ . Under the applicable laws and regulations, Solos shall be responsible for collecting and processing such personal information.

6. General
6.1. These Referral Terms are published by Hidden Travel Group Limited trading as “Solos Holidays” and “Solos”(“we”, “us” and “our”). Our Referral Program as displayed on our Website and these Terms form a binding agreement for both Referring Users (“you” or “your(s)”) and people who receive our referral invitation.
6.2. This Referral Program permits you to invite your contacts to participate in this Referral Program.
6.3. You may only invite personal friends, family members, acquaintances and colleagues to this Referral Program.

7. Completed Referrals and Limit
7.1. A Completed Referral occurs when a referred friend is a new Solos customer and books a holiday with a paid deposit - which is not cancelled or disputed in accordance with Subsection 3.
7.2. A limit to the number of referrals by Referring Users may apply, or we may specify a maximum number of Completed Referrals who are eligible for the benefits of this Program.
7.3. All referred people must be new and first-time Users. Existing Users cannot participate in and benefit from the Referral Program.
7.4. You represent all personal information is 100% correct and up to date. We may monitor your use of the Referral Program or request your ID to verify your identity before issuing rewards.

8. Restrictions
8.1. This Program cannot be combined with other Solos’s referral programs, discounts, vouchers, benefits or incentives. By participating in this Referral Program, we may restrict you from any other promotion, program, discount, or vouchers.
8.2. You understand and agree that you must not use referral methods that are bothersome to the recipients. Moreover, your participation in the Referral Program must not violate the applicable law, including but not limited to anti-Spam legislation, which is mass distribution of unsolicited messages.
8.3. You must not publish our Referral Program on any sites or platforms that house any Adult Content, Alcohol, Tobacco, Gambling, Games and Online Casinos, Political Content, and any form of illegal activities.
8.4. You must not at any time, invite or refer people who are unknown to you.
8.5. You must only use our Referral Program for personal use and refrain from its use for commercial purposes.

9. Term and Termination
9.1. This Referral Program will run until the announced date and that date can be extended or restricted. We may also in our sole discretion notify Users that the Referral Program has ended with immediate effect.
9.2. Any referral made before the end of the Referral Program can still participate. However we may exclude referrals in our sole discretion made after the program’s termination date.
9.3. We may terminate this Referral Program at any time, including your participation or the availability of its benefits.

10. Exclusive Relationship
10.1. You understand and agree that you are only the User of our services and/or products, and refrain from implying any other affiliation or legal relationship with us.
10.2. You understand and agree that you are never authorized to legally bind our company.
10.3. You must never create any materials that contain our branding, trademark, (part of) our corporate identity.
10.4. By participating in the Referral Program you must not represent yourself in duplicate, agent or intermediary of our company

11. Privacy and Information
11.1. You undertake to respect the privacy rights of the people you invite to our Referral Program and direct to our website.
11.2. When referring other people, you must always inform them about the applicable terms and conditions and privacy policy. You must do so before they participate in the Referral Program, and leave their personal information.

12. Amendments
We may amend the terms and conditions of our Referral Program. We may offer and/or restrict additional incentives, benefits and programs. As a result, additional terms may apply. Changes will be communicated via our website and/or email where possible. You agree that you are aware of those amended and additional terms.
13. Violations and Termination
13.1. In case we suspect any violations of these terms or otherwise tampering with, fraud or unreasonable use of our Referral Program, we may in our sole discretion cancel the distribution of any discount, benefit or payout.
13.2. If you are a current or former employee, contractor or affiliate of our company, we may restrict your participation in the Referral Program, and we may restrict or cancel your participation with immediate effect.
13.3. You must comply with all applicable laws and regulations, and refrain from violating any third party rights. These rights include any copyright, trademark or other proprietary rights.

14. Disclaimer and Indemnification
14.1. We offer our Referral Program and its benefits only on an “as is” and “as available” basis. We may remove, change and update the Referral Program in our sole discretion. We will never make any promises or guarantees about the content and information of our Referral Program. We disclaim our responsibility for any information that is incorrect or has errors.
14.2. Our Referral Program is based on our best efforts. You acknowledge and agree that we can never guarantee any benefit or result from participating in the Referral Program.
14.3. You will defend, indemnify and hold Solos harmless from and against all claims, damages, liabilities, losses, expenses and costs (including reasonable attorneys fees) arising out of your participation in the Referral Program.

15. Correspondence, Disputes and Refunds
All discounts, vouchers, incentives, prizes, awards, and other benefits issued under this Referral Program are provided on an “as is” basis. While we aim to provide assistance and answer reasonable enquiries about the Referral Program, we are not able to offer refunds, exchanges, or replacements for any referral benefits once they have been issued.
By participating in this Referral Program, you acknowledge that referral benefits are provided subject to the terms and conditions outlined above and that we cannot guarantee any particular outcome or result.

16. Applicable Law
The law of our residence shall apply and the court in that country is competent to hear any claim that may arise out of these terms.

*Please note that by participating in this referral program, you will only have a legal relationship with Hidden Travel Group trading as Solos Holidays. You represent that you have read, understood and agree to be bound by Solos Holidays’s General Terms and Conditions and Privacy Policy.

Person Invited:

1. How The Program Works
When a friend refers you to Solos, you will receive a unique referral code or link. You can use this code when booking your first Solos holiday. Depending on your trip type, you will receive:
• £50 off your first overseas holiday (flight-inclusive bookings only), or
• £25 off your first UK holiday.
This code must be quoted at the time of booking. By using a referral code, you confirm that you are a new customer and have not previously booked a holiday with Solos.

2. A Referral Is
A referral is considered successful when you, as the invited guest, complete the following:
• You are a new customer to Solos (no previous bookings), and
• You make your first holiday booking and pay at least the deposit required to secure your trip.
Only one referral code can be used per booking. The Referrer will receive their reward only after you have completed a successful booking.

3. Rewards And Offers
Referee (new customer) discount:
• £50 off an overseas holiday (flight-inclusive bookings only)
• Or £25 off a UK holiday
Additional conditions:
• Discounts are valid for new bookings only and are subject to availability.
• Discounts cannot be combined with other offers, vouchers, or promotions.
• No cash alternative is available.
• Offers may be withdrawn or amended at any time.

4. Issuing Of Rewards And Offers
• Referee discounts are applied at the time of booking when the referral code is quoted.
• The code can be redeemed online or by phone, and the discounted amount is dependent on the trip type.
• Only one referral code may be used per booking.
• Referee discounts cannot be applied retroactively after a booking is completed.

5. Privacy
All personal information collected and processed as part of this Referral Program will be used in accordance with Solos’s Privacy Policy, available at https://www.solosholidays.com/uk/solos-holidays-privacy-policy/ . Under the applicable laws and regulations, Solos shall be responsible for collecting and processing such personal information.

6. General
6.1. These Referral Terms are published by Hidden Travel Limited trading as “Solos Holidays” and “Solos” (“we”, “us” and “our”). Our Referral Program as displayed on our Website [Insert link to Website here] and these Terms form a binding agreement for both Referring Users (“you” or “your(s)”) and people who receive our referral invitation.
6.2. This Referral Program permits you to invite your contacts to participate in this Referral Program.
6.3. You may only invite personal friends, family members, acquaintances and colleagues to this Referral Program.

7. Completed Referrals and Limit
7.1. A Completed Referral is when a Referring User refers this Program to one of its contacts. Subsequently, that contact will make a confirmed booking, with a minimum of a deposit payment - which is not cancelled or disputed in accordance with Subsection 3.
7.2. A limit to the number of referrals by Referring Users may apply or we may specify a maximum number of Completed Referrals who are eligible for the benefits of this Program.
7.3. All referred people must be new and first-time Users. Existing Users cannot participate in and benefit from the Referral Program.
7.4. You represent all personal information is 100% correct and up to date. We may monitor your use of the Referral Program or request your ID to verify your identity before issuing rewards.

8. Restrictions
8.1. This Program cannot be combined with other Solos’s referral programs, discounts, vouchers, benefits or incentives. By participating in this Referral Program, we may restrict you from any other promotion, program, discount, or vouchers.
8.2. You understand and agree that you must not use referral methods that are bothersome to the recipients. Moreover, your participation in the Referral Program must not violate the applicable law, including but not limited to anti-Spam legislation, which is mass distribution of unsolicited messages.
8.3. You must not publish our Referral Program on any sites or platforms that house any Adult Content, Alcohol, Tobacco, Gambling, Games and Online Casinos, Political Content, and any form of illegal activities.
8.4. You must not at any time, invite or refer people who are unknown to you.
8.5. You must only use our Referral Program for personal use and refrain from its use for commercial purposes.

9. Term and Termination
9.1. This Referral Program will run until the announced date and that date can be extended or restricted. We may also in our sole discretion notify Users that the Referral Program has ended with immediate effect.
9.2. Any referral made before the end of the Referral Program can still participate. However we may exclude referrals in our sole discretion made after its termination date.
9.3. We may terminate this Referral Program at any time, including your participation or the availability of its benefits.

10. Exclusive Relationship
10.1. You understand and agree that you are only the User of our services and/or products, and refrain from implying any other affiliation or legal relationship with us.
10.2. You understand and agree that you are never authorized to legally bind our company.
10.3. You must never create any materials that contain our branding, trademark, (part of) our corporate identity.
10.4. By participating in the Referral Program you must not represent yourself in duplicate, agent or intermediary of our company
11. Privacy and Information
11.1. You undertake to respect the privacy rights of the people you invite to our Referral Program and direct to our website.
11.2. When referring other people, you must always inform them about the applicable terms and conditions and privacy policy. You must do so before they participate in the Referral Program, and leave their personal information.

12. Amendments
We may amend the terms and conditions of our Referral Program. We may offer and/or restrict additional incentives, benefits and programs. As a result, additional terms may apply. You agree that you are aware of those amended and additional terms.

13. Violations and Termination
13.1. In case we suspect any violations of these terms or otherwise tampering with, fraud or unreasonable use of our Referral Program, we may in our sole discretion cancel the distribution of any discount, benefit or payout.
13.2. If you are a current or former employee, contractor or affiliate of our company, we may restrict your participation in the Referral Program, and we may restrict or cancel your participation with immediate effect.
13.3. You must comply with all applicable laws and regulations, and refrain from violating any third party rights. These rights include any copyright, trademark or other proprietary rights.

14. Disclaimer and Indemnification
14.1. We offer our Referral Program and its benefits only on an “as is” and “as available” basis. We may remove, change and update the Referral Program in our sole discretion. We will never make any promises or guarantees about the content and information of our Referral Program. We disclaim our responsibility for any information that is incorrect or has errors.
14.2. Our Referral Program is based on our best efforts. You acknowledge and agree that we can never guarantee any benefit or result from participating in the Referral Program.
14.3. You will defend, indemnify and hold Solos harmless from and against all claims, damages, liabilities, losses, expenses and costs (including reasonable attorneys fees) arising out of your participation in the Referral Program.

15. Correspondence, Disputes and Refunds
All discounts, vouchers, incentives, prizes, awards, and other benefits issued under this Referral Program are provided on an “as is” basis. While we aim to provide assistance and answer reasonable enquiries about the Referral Program, we are not able to offer refunds, exchanges, or replacements for any referral benefits once they have been issued.
By participating in this Referral Program, you acknowledge that referral benefits are provided subject to the terms and conditions outlined above and that we cannot guarantee any particular outcome or result.

16. Applicable Law
The law of our residence shall apply and the court in that country is competent to hear any claim that may arise out of these terms.

*Please note that by participating in this referral program, you will only have a legal relationship with Hidden Travel Group trading as Solos Holidays. You represent that you have read, understood and agree to be bound by Solos’ General Terms and Conditions and Privacy Policy.